Lately, especially after the pandemic, the number of online stores has increased enormously. Many stores in shopping malls have entered the online area - forced by lower sales in physical spaces. Not everyone succeeds or will survive. Why can some sell and some can't? ecommerce - online store Here are the main reasons for promotion that can make the difference between online stores - other than the price and quality of products. These are strictly differences related to promotion.

The main reasons why online stores do not sell 

The sale price is NOT the only reason why some sell and others do not. I would say that in over 50% of cases, the price is not even the main reason. 

Do the following experiment - get a product from a large online store and search for it on Google. Except for the own brand products, you can most likely find the rest a little cheaper. And yet the MAJORITY of those who enter that store oline mare, buy from there, and the rest hardly sell anything, even if they have lower prices. 

Why? ZERO long-term relationship development with potential customers. 

We are no longer in the stone age of online commerce. There are very few people who do not already have established sources for online shopping. Every buyer goes to the traditional supplier, which he has already gotten used to and knows is ok. If he doesn't know anything about you - what you're doing, why, what you're better at - he won't choose you over a provider he's already used to. Just a dry advertisement, which presents a product and a site that says nothing, will not convince the customer to buy from you. In other words, why would I risk not liking it when I can go safe with existing suppliers?

Possible solutions: 

•  Make a presentation video with you, your products, your business. Speak naturally, who you are, what you do, why, how you try to make this world better. And, most importantly - WHY buy from you and not from elsewhere. 
• Make videos or articles about the products you sell - not all of them; at the most important it is enough. Show why they are better than others. 
• Implement a longer-term branding campaign. Branding campaigns with small budgets can also be done - they are mainly based on remarketing. 

We can help you with a strategy for such a thing - we have a dedicated consulting service to establish a strategy - Ask us here.  

What would be another reason? 

ZERO authority and perceived expertise in that field 

Let's say you have to have surgery. Who do you turn to? 

1. to a doctor you know nothing about? 
2. to a well-known doctor, with dozens of published articles and scientific papers, plus appearances on TV and online? 

 Question: Which of the two will probably be more expensive? And would you pay the price difference? In health, the need for confidence is much higher than in the rest. 

Yes, but the concept applies to the general mode EVERYWHERE (with necessary differences). 

Here are two examples of good sellers: 

1. one was reviewing smart home product reviews 
2. another paid youtubers (gamers) to review the products he had (speakers) and promote them with his money. 

In both cases, the EXPERTISE was the one that sold. In case 1, it was directly the expertise of the owner. In case 2, it was the expertise and trust of the one who had the YT channel. 

Solution: 

Implement Content Marketing. 

You can do it yourself, you can hire an employee to do it, you can pay someone outside the company to do it. It matters less as long as it's quality.

What would be another reason? 

ZERO optimization pages for sale 

There are also cases where someone does not have a default provider for products / services. Very rarely, however, will someone buy the first offer or the first product that comes their way. In general, the higher the price, the more offers you ask for. 

On average (very general) when someone wants to buy a product, check about 4-6 competitors before making a decision. 

The more pages you say and the more information you give, the better the chance of them choosing you. 

Myth: Many customers feel that a page with a lot of information is confusing. "The customer wants something simple - click and you're done" 

Yes, he wants something simple IF HE DECIDED TO BUY FROM YOU. If he has not decided who to buy from, he wants information. He wants to see where to buy. I'll tell you for sure - the one with just one button will not be chosen. 

Solution: 

Optimizing a page, at least at the basic level, is a well-known way. It's not a mystery what to do.